Good questions. Straight answers.

First drafts of your website, Google profile updates and posts are ready for your review within 48 hours of getting your checklist back. Most businesses are fully live within one to two weeks, depending on how quickly we get feedback.

A 20-minute kickoff call, your logo and any photos you like (phone photos are fine), your hours, services and prices, and access to your domain or Google profile if you already have them. We send a simple checklist.

Not at all. We can work with photos from your phone, show you how to take a few great ones, and use carefully chosen stock images where they make sense.

No. We design around your brand, your customers and what you want them to do: call, book, order or visit. Your site will look like your business, not like everyone else's.

We do, in your voice. On the kickoff call we learn how you talk to customers, and everything we write sounds like it came from you. You can review anything before it goes out.

Every review gets a thoughtful, personal reply within two business days. Positive reviews get a genuine thank-you. Negative reviews get a calm, professional reply. We'll check with you first on anything sensitive.

No, and you should be wary of anyone who does. Nobody controls Google's rankings. What we do is everything within our control: a complete, accurate, active profile, a fast and well-built website, and steady, consistent upkeep.

Just email us. Updates to hours, prices, menus, photos and services are included in every plan. We reply within one business day.

Main Street and Downtown. Corner Shop covers your website, Google profile and posts, but not paid ads.

No. Your plan covers building and managing your campaigns. The ad budget is paid directly to Google from your own ad account. You set the budget, we recommend a starting point, and we never mark it up.

We track calls and form requests from your ads and send a one-page monthly report: what you spent, what came in, and what we're changing next.

No contract and no setup fee. Monthly plans are month-to-month, and annual plans save 15%.

You do. Your domain, website, Google profile and ad accounts are set up in your business's name. We just have access to manage them.

We hand everything over: logins, files and access. Your website and profile stay yours. Details are in section 6 of our Terms.

We focus on Middle Tennessee because knowing the area makes us better at local marketing. But nearly everything we do is online, so if you're farther away, reach out and we'll talk.